Privacy Policy

A. Introduction

The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal information. Consenting the use of cookies in accordance with the terms of this policy when you access our website for the first time allows us to use cookies every time you access our website.

B. Credits

This document was created using a SEQ Legal template ( modified by Website Planet (

C. Collection of personal information

The following types of personal information can be collected, stored and used:
  • Information about your computer, including its IP address, geographic location, type and version of the browser and operating system;
  • Information about your visits and use of this website, including reference source, visit duration, page views and navigation paths on the website;
  • Information, such as your e-mail address, that you enter when registering on our site;
  • Information you enter when creating a profile on our website - for example, your name, profile photos, gender, date of birth, relationship status, interests and hobbies, educational and employment information;
  • Information, such as your name and email address, that you enter to set up subscriptions to our emails and / or newsletters;
  • Information you enter while using the services on our website;
  • Information generated when using our website, including when, how often and under what circumstances you use it;
  • Information related to everything you buy, services you use or transactions you make through our website, including name, address, phone number, email address and credit card details;
  • Information you publish on our website with the intention of publishing it on the internet, including your username, profile pictures and the content of your publications;
  • Information contained in any communications you send to us by email or through our website, including the content and metadata of the communication;
  • Any other personal information you send us.

Before disclosing another person's personal information to us, you must obtain that person's consent to the disclosure and processing of that personal information in accordance with this policy.

D. Use of your personal information

Personal information sent to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
  • Manage our website and our business;
  • Customize our website for you;
  • Enable the use of the services available on our website;
  • Avoid products purchased through our website;
  • Provide services acquired through our website;
  • Send statements, invoices and payment reminders, as well as collect your payments;
  • Send non-marketing commercial communications;
  • Send e-mail notifications specifically requested by you;
  • Send our newsletter by email, if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter);
  • Send marketing communications related to our business or the carefully selected third-party business that we believe will be of interest to you, by mail or, where you specifically agreed to do so, by email or similar technology (you can inform us of any moment if you no longer want to receive marketing communications);
  • Provide third parties with statistical information about our users (but these third parties will not be able to identify any individual users from that information);
  • Deal with questions and complaints made by you or about you in relation to our website;
  • Keep our website safe and prevent fraud;
  • Verify compliance with the terms and conditions governing the use of our website (including monitoring of private messages sent through our website's private messaging service); and other uses.
If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you have granted us.

Your privacy settings can be used to limit the publication of your information on our website and adjusted through the use of privacy controls on the website.

Without your express consent, we do not provide your personal information to third parties for the purposes of direct marketing by them or third parties.

E. Disclosure of personal information

We may disclose your personal information to any of our employees, executives, insurance companies, professional consultants, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our holding company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:
  • To the extent that we are required to do so by law;
  • Regarding any ongoing or potential lawsuit;
  • To establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
  • To the buyer (or potential buyer) of any business or asset that we are selling (or contemplating selling); and to any person we reasonably believe can ask a court or other competent authority to disclose that personal information, when, in our reasonable opinion, it is likely that such court or authority will order the disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.

F. International data transfers

The information we collect may be stored, processed and transferred between any of the countries in which we operate, in order to allow us to use the information in accordance with this policy.

The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.

Personal information that you post on our site or submit for publication on our site may be available, via the internet, worldwide. We cannot prevent the use or misuse of such information by third parties.

You expressly agree to the transfers of personal information described in this section F.

G. Retention of personal information

This section G defines our data retention policies and procedures, designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

The personal information we process for any purpose or purposes should not be kept any longer than is necessary for that purpose or purposes.

Without prejudice to article G-2, we will generally delete personal data belonging to the categories defined below every 30 days;

Notwithstanding the other provisions of this section G, we will retain documents (including electronic documents) that contain personal data: insofar as we are required to do so by law;

if we believe that the documents may be relevant to any ongoing or potential litigation; and to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction).

H. Security of your personal information

We will take appropriate technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all of your personal information provided on our secure servers (password and firewall protected). All electronic financial transactions carried out through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure and that we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password used to access our website confidential; we will not ask for your password (except when you log in to our site).

I. Amendments

We may update this policy periodically by posting a new version on our website. You should check this page occasionally to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or via the private messaging system on our website.

J. Your rights

You can instruct us to provide any personal information we hold about you; the provision of such information will be subject to the following:

Providing appropriate evidence of your identity (We will generally accept a certified copy of your passport, or valid photo ID, plus an original copy of a service invoice showing your current address).

We may retain the requested personal information to the extent permitted by law.

You can instruct us at any time not to process your personal information for marketing purposes.

In practice, you will generally expressly agree in advance with the use of your personal information for marketing purposes, or we will offer you the opportunity to not allow the use of your personal information for marketing purposes.

K. Third-party sites

Our website includes links to and details of third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

L. Information update

Please let us know if the personal information we hold about you needs to be corrected or updated.

M. Cookies

Our website uses cookies. A cookie is a file that contains an identifier (a sequence of letters and numbers) that is sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server every time the browser requests a page from the server. Cookies can be “persistent” cookies or “session” cookies: a persistent cookie will be stored by a browser and will remain valid until the defined expiration date, unless it is deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user's session, when the browser is closed. Cookies do not normally contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored and obtained from cookies. We only use persistent and session cookies on our website.

The names of the cookies we use on our website and the purposes for which they are used are described below: we use Google Analytics and Adwords on our website to recognize a computer when a user accesses the website, improve the usability of the website, analyze the use of the website, administer the website, prevent fraud and improve the security of the website, customize the website to each user;

Most browsers allow you to refuse to accept cookies - for example:

In Internet Explorer (version 10), you can block cookies using the available cookie manipulation cancellation settings by clicking on "Tools", "Internet Options" "Privacy" and "Advanced";

In Firefox (version 24), you can block all cookies by clicking on "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu and deselecting "Accept cookies from websites"; and in Chrome (version 29), you can block all cookies by accessing the "Customize and control" menu and clicking "Settings", "Advanced" and "Site settings" and then selecting "Block third-party cookies" in the section “Cookies and website data”.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

You can delete cookies that are already stored on your computer - for example:

In Internet Explorer (version 10), you must delete the cookie files manually (see instructions for doing so at;

In Firefox (version 24), you can delete cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history", clicking "Show cookies" and then "Remove all cookies ”; and in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu and clicking “Settings”, “Advanced”, “Clear browsing data” and then selecting “Delete cookies and others site and plugins data ”before clicking“ Clear browsing data ”.

Deleting cookies will have a negative impact on the usability of many websites.

The Planet website does not assume any responsibility and advises you to consult legal experts if you are implementing the above model on your website.